AI-Native Business Texting

Ask your texting platform anything.

An assistant that works with you, built into the platform. Ask it anything, from “How do I set up a campaign?” to “How are my agents doing?” Drag in any file, and it builds campaigns from a CSV, too. From your phone or your laptop. No other texting platform does this.

TextingAsk AI
team_activity_sept.csvCSV · 4,812 rows
How are my agents doing?

Ana Ruiz is your top agent. Marcus Diaz is falling behind.

AgentReply rateAvg. reply
Ana Ruiz41%2m
Devon Hale36%4m
Mia Chen33%6m
Marcus Diaz18%31m
Ask anything, or drag in a file…
Built-in AI assistant

Ask it anything. Drag in anything. Nobody else has this.

An assistant that works with you, connected to your team, your campaigns, and your conversations. Ask it anything, from “How do I set up a campaign?” to whatever's on your mind, in plain English, and get the answer instead of a dashboard to dig through.

“How are my agents doing this week?”

Team

“Who's my best agent, and who needs help?”

Team

“Which campaign got the most replies?”

Campaigns

“Turn this CSV into campaigns”

Build

“How do I set up a campaign?”

Help

“Summarize every conversation with Daniel Price”

Inbox
9:415G
Ask Refiready
Who did the best today?

Ana Ruiz, again. Here's today's board:

AgentReply rateAvg. reply
Ana Ruiz41%2m
Devon Hale36%4m
Mia Chen33%6m
Marcus Diaz18%31m
Ask anything…
Phone Laptop Same answers
Ask it to build campaigns

Drop in a CSV. Get campaigns back.

Other platforms make you clean the spreadsheet, map the columns, build the segments, and write every message. Drag a file into the assistant and our proprietary model does all of it. You just approve.

  1. 01

    Drop in any CSV

    Upload contact files in whatever shape they're in. Messy columns, mixed phone formats, and duplicates across files are fine.

  2. 02

    Cleaned and deduped

    The model maps columns, normalizes names and numbers, and merges duplicates automatically. No templates, no manual mapping.

  3. 03

    Consent checked

    Contacts without an opt-in record are held back, and numbers are scrubbed against the Do Not Call registry before anyone can be messaged.

  4. 04

    Segmented for you

    Contacts are sorted into segments based on what's in your data, such as loan stage, status, or timing, with the reason for each group.

  5. 05

    Campaigns written and built

    Each segment gets a complete campaign: message sequence, timing, sender name, and opt-out language, written for that audience.

  6. 06

    You approve and launch

    Review every campaign, edit anything, then launch. Nothing is sent until a person on your team approves it.

Other texting platforms
refiready.ai
Team performance
Export reports and build spreadsheets
Just ask who's winning and who needs help
On the go
Wait until you're back at a desk
Ask from your phone or your laptop
Importing contacts
Map columns by hand, one template at a time
Any CSV, mapped automatically
Duplicates and formatting
Clean the spreadsheet yourself first
Normalized and merged for you
Consent and DNC
Check it yourself before you upload
Checked on every import
Segments
Build filters manually
Found by AI, with the reason for each
Message copy
Write every message
Written for each segment
Campaign setup
Assemble sequences step by step
Built for you, ready to approve
Replies
Answer from scratch
AI drafts and thread summaries

Team insights

Know who's winning, and who needs help.

Ask how your agents are doing and get a straight answer: who's replying fastest, who's getting the most responses, and who's falling behind, with the numbers to back it up and a suggested next step.

  • Rankings by reply rate, volume, and speed
  • Spot slow responders before deals go cold
  • Ask follow-ups like you would a teammate
Who did the best this month?

Ana Ruiz leads with a 41% reply rate.

AgentConvosReply rateAvg. reply
Ana RuizTop21441%2m
Devon Hale18836%4m
Mia Chen17233%6m
Marcus DiazNeeds help9618%31m

Import

Any file, any format. Cleaned before you blink.

Upload exports from your LOS, CRM, or a spreadsheet someone built years ago. The model maps the columns, normalizes names and phone numbers, merges duplicates across files, and checks every contact for consent.

  • No templates or manual column mapping
  • Duplicates merged across every file
  • Contacts without an opt-in record held back
  • Do Not Call scrub on every import
borrowers_q3.csv
DANIEL PRICE(305)555-0142pre-approved
daniel price305.555.0142Pre Approved
Maria Gomez7865550199docs pending
K. Lee+1 954 555 0110app started
Tom Becker(561) 555-0175—

Cleaned by AI

Names and phones normalized

1 duplicate merged

1 held back, no opt-in

DNC scrub passed

3 contacts ready to message

Campaign builder

A complete campaign for every segment.

Each segment gets its own campaign: a message sequence written for that audience, send timing in the contact's local time, your sender name, and opt-out language. Review it, edit it, approve it.

  • Multi-step sequences, not one-off blasts
  • Sender name and opt-out language included
  • Nothing sends until you approve
CampaignsRate lock follow-up
Rate lock follow-up Built by AI812 contacts
1

Day 1 · 10:30 AM local

Hi {first_name}, you're pre-approved with us. Rates moved this week. Want me to walk you through locking today?

2

Day 3 · 10:30 AM local

Quick follow-up, {first_name}: happy to send your updated rate options. Reply YES and I'll text them over.

3

Day 7 · 10:30 AM local

Last check-in on your rate lock. Reply anytime and I'll take it from here.

Opt-out language and sender name includedEditApprove & launch

Replies

When they write back, AI has a draft ready.

Replies land in a shared team inbox, tagged by what the customer needs and summarized so anyone can pick up the thread. AI drafts the next message from the full conversation. Your team approves it.

  • AI reply drafts grounded in the thread
  • Summaries and intent tags on every conversation
  • AI never sends on its own
Kevin LeeQuestion
What happens after I'm approved? Do I need to do anything else?

AI draft· based on this loan's status

Great question, Kevin. Once you're approved we'll order the appraisal and send your closing disclosure. I'll text you as soon as each step is done.

SendEditRegenerate
The platform

And everything else a texting team needs.

The essentials of a business texting platform, built around the campaigns the model creates for you.

Shared team inbox

Every SMS and MMS conversation in one place, with assignment, notes, and full history for each contact.

AI-built campaigns

Campaigns generated from your contact files, with per-campaign reporting on delivery, replies, and opt-outs.

Contacts and consent records

Store contacts alongside their opt-in source and date, so you can show consent when a carrier or regulator asks.

Automatic opt-out handling

STOP, END, CANCEL, UNSUBSCRIBE, and QUIT are processed automatically, and opted-out numbers are blocked from future sends.

10DLC registration handled for you

We submit your brand and campaign registration to carriers and The Campaign Registry as your campaign service provider.

Numbers you can take with you

We provision local numbers for your team. Accounts in good standing can port their numbers out at any time.

Seats for every team member

Each user gets a named seat with their own login. Admins control who can see and send from each number.

Your data, exportable

You own your contacts and message history. Export them any time your account is active, and for 30 days after it ends.

Getting started

From signed to sending.

Carrier registration usually sets the pace. We handle the filing, and your campaigns can be built and waiting the moment it clears.

  1. 1

    Request access and sign

    Tell us about your team and we'll send a quote. Your Order Form lists seats, message credits, and fees, and references our Texting Platform MSA.

  2. 2

    Register with carriers

    We file your 10DLC brand and campaign registration. You provide your business details, sample messages, and opt-in process.

  3. 3

    Upload your CSVs

    Drop in your contact files. The model cleans them, checks consent, segments contacts, and builds your campaigns.

  4. 4

    Approve and launch

    Review the campaigns, make any edits, and launch. Replies land in your shared inbox with AI drafts ready.

Compliance

Built for regulated messaging.

Business texting is governed by the TCPA, state laws like Florida's FTSA, and carrier rules. The platform is designed around them, and our agreement is clear about who is responsible for what.

Read the Texting Platform MSA

Consent check · borrowers_q3.csv

2,773

Opted in

214

Held back

0

On DNC

Contacts without an opt-in record can't be added to a campaign until consent is recorded.

STOP

Suppressed everywhere

Automatic. Can't be disabled.

10DLC campaign

Approved

Brand, campaign, and numbers registered

Consent comes first

You may only text people who have given the consent the law requires. Purchased contact data, including refiready lead data, is not consent to receive text messages.

Opt-outs are honored automatically

Standard opt-out keywords can't be disabled, and opted-out numbers are suppressed across your account.

Carrier-registered messaging

Every account sends through a registered 10DLC campaign, and messages must match the approved use case and sample content.

Safeguards for financial data

Where your data includes nonpublic personal information, we act as your GLBA service provider with safeguards consistent with the FTC Safeguards Rule. We never sell your data or use it to market to your contacts.

Mortgage lenders and brokers

Keep borrowers who opted in updated through application, underwriting, and closing, without losing threads across loan officers.

Loan officer teams

Give every LO a seat and a shared inbox, so conversations stay with the company when people change roles.

Contact centers

Turn raw contact exports into running campaigns, then handle replies at volume with AI drafts, intent tags, and summaries.

Plans and billing

Quoted for your team.

Every team messages differently, so we quote each account on seats and expected volume. Your quote and Order Form spell out every charge before you sign.

AI Texting Platform

Custom quote

Billed monthly

Seat subscription

A monthly fee per named user, billed in advance

Included message credits

Credits included with every seat, every month

Credit packs

Optional, for teams that send more

Carrier pass-through fees

10DLC registration and number fees, at cost

Every account includes

  • AI assistant on phone and laptop
  • CSV-to-campaign builder
  • AI segmentation
  • Consent and DNC checks
  • AI reply drafts
  • Summaries and intent tags
  • Shared team inbox
  • SMS and MMS
  • Automatic opt-outs
  • Consent records
  • 10DLC registration
  • Number porting
  • Data export
  • Email support
FAQ

Texting questions, answered.

Something else? Email support@refiready.ai.

What can I ask the assistant?
Pretty much anything, from “How do I set up a campaign?” to how your agents are doing, who's performing best or falling behind, which campaigns are working, how fast your team replies, or what happened in a conversation. Drag in a file, like a CSV or a report, and ask about that too, or have it build campaigns from it.
Does it work on my phone?
Yes. The assistant works on your phone and your laptop, so you can check on your team from anywhere.
What happens when I upload a CSV?
The model maps your columns, normalizes names and phone numbers, merges duplicates, and checks every contact for an opt-in record and against the Do Not Call registry. It then sorts contacts into segments and builds a complete campaign for each one, with messages, timing, and opt-out language. You review and approve before anything sends.
Do I still need consent if the platform checks it?
Yes. The platform holds back contacts without an opt-in record and scrubs against the Do Not Call registry, but you're responsible for obtaining valid consent and keeping accurate records, as our Texting Platform MSA explains.
How much does it cost?
Pricing is quoted per team. Your quote and Order Form list the monthly fee per seat, the message credits included with each seat, any credit packs, and carrier pass-through fees such as 10DLC registration. Request access and we'll send a quote.
How am I billed?
Recurring fees are billed monthly in advance to the credit card or ACH account on file. Carrier registration and number fees are passed through at cost as listed in your Order Form. See our Billing, Cancellation & Refund Policy for details.
How do I cancel?
Email support@refiready.ai from your account owner's address. Month-to-month plans cancel on 30 days' written notice. Term plans can be set to not renew with written notice at least 90 days before the term ends. Cancellation is effective once we confirm it in writing.
Can I text the leads I buy from refiready?
Not unless you've separately obtained each person's consent to receive texts. Lead data doesn't include texting consent. The platform is for messaging people who have opted in to hear from your business.
Does the AI send messages on its own?
No. AI builds campaigns, drafts replies, and summarizes conversations, but it never sends a message on its own. Your team approves every campaign and reply before it goes out.
What agreement covers the platform?
Your signed Order Form together with the refiready.ai Texting Platform Master Services Agreement, posted at refiready.ai/legal/texting-msa.